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What
is Find The Best Biz? |
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Find
out what Find
The Best Biz is.

How
do I use Find The Best
Biz? |
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Find
out how to use it.
What's
included in my Find The
Best Biz membership? |
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You'll
have unlimited access to
the list through our website
as
well as the following extras:
- Local Service Provider
Focus.
- Before and after photos
of work done.
- Our
dispute resolution service
for members only.
- Discounts:
on home improvement services
from our members' favorite
service providers.

How
do companies get on the
list? |
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Companies get on the list
when a member has given a
report on them. Companies
cannot pay to be on the list,
nor do they put themselves
on the list. We only accept
reports from active members
who have actually hired the
company. Find the Best Biz
collects reports ranging
from Exceptional to Do Not
Hire, so we can tell you
which companies have done
good work for people and
which ones have provided
unacceptable service!

What
services are rated on Find
The Best Biz? |
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View
our services search>

Is there a membership
fee? |
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Find The Best Biz is supported
by the members who use it,
to ensure that the ratings
remain honest and unbiased.
The membership fee includes
actual staff support — we're
available by phone or email
to help you find the best
service for your project
as well as assist you when
a service provider doesn't
perform the quality of work
that you expected. Here's
a breakdown of our membership
payment plan options:
PAY
WHEN YOU PLAY PLAN
$6.95 for 1 day Access
- For
first time user, one time
site access for 24 hours.
- Fee
can be applied to upgrade
plan to Monthly or Annual
at expiration.
- No
automatic credit card renewal
after expiration.
MONTHLY
MEMBERSHIP PLAN
$4.95 Monthly, plus $5.00 Sign
Up
- For
monthly memberships, continuous
service will be billed
to your credit card each
month on your anniversary
date.
- Cancel
or switch to an annual
membership at any time.
- You
will get credit for unused
time from your monthly
to your annual membership
subscription.
Monthly
Payment Plan: Our
monthly payment plan provides
an opportunity to become
a member with the lowest
upfront cost possible.
It also allows budget conscious
consumers an opportunity
to spread the cost of their
membership over 12 calendar
months. Members who choose
the monthly plan enjoy
continuous service billed
to their credit card each
month. Finally, members
who chose the monthly payment
plan may cancel their subscription
or change to an annual
membership at any time.
Credit will be given for
unused time.
ANNUAL
MEMBERSHIP PLAN
$40.00 a Year plus $5.00
Sign Up! You
save $19.40, a 33% Discount!
- Annual
membership dues are billed
to your credit card each
year.
- We
will send a reminder before
your membership is automatically
renewed.
Annual
Payment Plan: Our
annual payment plan provides
uninterrupted access to
our service for an entire
year. Members who choose
an annual payment option
enjoy significant discounts.
Members who choose the
annual plan also enjoy
continuous service billed
to their credit card. However,
annual subscribers receive
a notice about three months
prior to their membership's
expiration date reminding
them of the date upon which
their membership will be
automatically renewed if
we do not hear from them
prior.

Does
Find The Best Biz offer
a trial membership? |
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No.
But you can try us out
for 24 hrs for just $6.95.
Why
would I use Find The Best
Biz when I can just ask
my neighbors for recommendations? |
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How
long would it take you
to find 5 people who have
all used the same service
provider and then conduct
an in depth interview with
them about their service
experience? Spend hours
on the phone, or just log
onto Find The Best Biz
and find trustworthy service
providers with a proven
track record in minutes.

How
do I get in touch with
someone at Find The
Best Biz? |
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Contact
us here.

What
is the Find The Best
Biz Membership Agreement? |
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See
the membership agreement
here>

How
do I renew my Find The Best
Biz membership? |
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Monthly
Payment Plan: Each
month, monthly membership
dues are billed to the
credit card on file at
Find The Best Biz. Monthly
renewal payments take
place on each member's
expiration date (which
can be found on the My
Find The Best Biz page
of the website). If the
first attempt to renew
a membership fails, an
auto renewal program
attempts to process the
renewal for approximately
30 days. No reminder
notices are sent to members
who have chosen the monthly
payment plan. Cancellation
requests must be received
no later than 5pm on
the day prior to any
scheduled renewal payment.
Annual
Payment Plans: Annual
membership dues may be
renewed by credit card,
cash or check. Most members
who choose to pay by
credit card are also
enrolled in our auto
renewal program. These
members receive a reminder
notice approximately
three months prior to
their membership's annual
expiration date. The
notice reminds members
that we will renew their
membership using the
credit card on file unless
we receive a cancellation
request prior to the
scheduled renewal date.
If the first attempt
to renew a membership
fails, an auto renewal
program attempts to process
the renewal for approximately
90 days. Members that
would like to opt out
of the auto renewal program
may do so by contacting
Find The Best Biz via
phone, fax, e-mail or
US mail. Members that
do not participate in
the auto renewal program
receive a paper renewal
notice approximately
three months prior to
their membership’s
expiration date. These
members may then pay
by credit card, cash
or check at their convenience.

How
do I cancel my Find The Best
Biz membership? |
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Any
Find The Best Biz membership
may be canceled by phone,
email, fax or U.S. mail.
Please include your name,
and phone number in any
written cancellation requests.
Monthly
Payment Plans:Cancellation
requests must be received
no later than 5pm on
the day prior to any
scheduled renewal payment.
Reminder notices are
not sent to members who
have chosen the monthly
payment plan, and refunds
for monthly membership
payments are not available.
Annual
Payment Plans:Cancellation
requests should be received
by the date specified
in the reminder notice.
These notices should
be received approximately
three months prior to
each member's annual
expiration date.

What
is Find The Best Biz
Privacy Policy? |
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At
Find The Best Biz, we respect
your privacy and take the
responsibility of protecting
the personal information
that you share with us
very seriously. To earn
your trust and confidence
in Find The Best Biz, we
are disclosing our privacy
practices and the uses
of the information that
we gather.
Find
The Best Biz privacy policy
is based on three basic
principles:
- We
will only ask you for
personal information
if we need it to provide
the service you request.
- We
will not release any
personal identifying
information about you
without your consent.
- We
will always give you
the option to edit the
information that you've
provided to us or to
have your personal information
removed from our records.
If
you have questions about
this Privacy Statement
or believe that Find The
Best Biz has acted in a
manner inconsistent with
this statement, contact
us here.
Find
The Best Biz reserves the
right to amend this Privacy
Statement at any time without
notice, and only the current
Privacy Statement may be
deemed effective.
Is
Find The Best Biz website
secure? |
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Find
The Best Biz uses 128 bit
encryption from Thawte,
a Verisign Company, for
all online credit card
transactions. You can see
it is secure by looking
for the lock or by following
the directions below.
Internet
Explorer -
On the page where you
are prompted to enter
your credit card number:
- right
click on the page
- select "Properties"
- select "Certificates"
Netscape -
On the page where you are
prompted to enter your
credit card number:
- right
click on the page
- select "View
Page Info"
- select "Security"

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